Terms & Conditions

Last Updated: January 15, 2025

Welcome to Apache Pizza. These Terms & Conditions ("Terms") govern your access to and use of our website apaches-plzza.com and our pizza delivery services in Ireland. By placing an order or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before placing an order. If you do not agree with any part of these Terms, you should not use our services.

1. General Information

1.1 About Us

Apache Pizza is a pizza delivery service operating in Ireland. Our business details are as follows:

1.2 Acceptance of Terms

By accessing our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Apache Pizza.

1.3 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We will indicate the date of the most recent revision at the top of this page.

2. Orders and Ordering Process

2.1 Placing Orders

Orders can be placed through:

When placing an order, you must provide accurate and complete information, including delivery address, contact phone number, and payment details.

2.2 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline any order at our discretion. Reasons for declining an order may include:

A contract between you and Apache Pizza is formed only when we confirm your order via email, SMS, or through our website confirmation system.

2.3 Order Confirmation

Once your order is accepted, you will receive confirmation containing:

Please check your order confirmation immediately and contact us if any details are incorrect.

2.4 Order Modifications and Cancellations

You may modify or cancel your order only before it enters preparation. Contact us immediately if you need to change your order. Once preparation has begun, we cannot guarantee modifications or cancellations will be possible.

To request cancellation, call us at +353 93 416 439 as soon as possible. If your order has already been prepared or dispatched for delivery, cancellation may not be possible and our Refund Policy will apply.

2.5 Minimum Order Values

We may require minimum order values for delivery to certain areas. Minimum order requirements will be clearly displayed during the ordering process and vary by location.

3. Pricing and Payment

3.1 Prices

All prices displayed on our website are in Euros (€) and include VAT at the applicable rate. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.

We make every effort to ensure pricing accuracy. If we discover a pricing error after you have placed an order, we will inform you as soon as possible and give you the option to:

3.2 Delivery Charges

Delivery charges may apply depending on your location and order value. All applicable delivery charges will be clearly displayed before you complete your order. Some areas may have higher delivery charges due to distance or accessibility.

3.3 Payment Methods

We accept the following payment methods:

3.4 Payment Authorization

By providing payment information, you represent and warrant that:

Payment is processed at the time of order confirmation. For cash payments, payment is required upon delivery before the products are handed over.

3.5 Payment Security

We use secure payment processing systems that comply with industry standards. We do not store complete credit or debit card details on our servers. Payment information is handled by PCI DSS compliant third-party payment processors.

4. Delivery

4.1 Delivery Areas

We deliver to specified areas within Ireland. Delivery availability depends on your location and can be verified during the ordering process by entering your address or postcode.

4.2 Delivery Times

Estimated delivery times are provided at the time of ordering and are approximate only. While we strive to deliver within the estimated time frame, delivery times are not guaranteed and may be affected by:

Standard delivery time is typically 30-45 minutes, though this may vary. We will notify you if significant delays are anticipated.

4.3 Delivery Address

You must provide a complete and accurate delivery address. We are not responsible for delivery failures or delays caused by incorrect or incomplete address information.

If our delivery driver is unable to locate your address or contact you, we will make reasonable attempts to reach you. If delivery cannot be completed, the order may be returned to our location and our Refund Policy will apply.

4.4 Receiving Your Delivery

You or an authorized adult must be present to receive the delivery. For orders containing alcohol (if applicable), valid photo identification proving you are 18 years or older may be required.

Upon delivery, please inspect your order. If there are any issues, notify our delivery driver immediately or contact us within 30 minutes of delivery.

4.5 Delivery Instructions

You may provide special delivery instructions (e.g., gate codes, apartment numbers, preferred entrance). We will make reasonable efforts to accommodate instructions, but we cannot guarantee compliance if instructions create safety concerns or unreasonable delays.

4.6 Failed Deliveries

If delivery cannot be completed due to:

We reserve the right to charge the full order amount without delivering the products. Our Refund Policy will determine eligibility for any refunds in such cases.

5. Product Information and Quality

5.1 Product Descriptions

We make every effort to ensure product descriptions, images, and allergen information on our website are accurate. However, product images are for illustrative purposes only and actual products may vary slightly in appearance.

5.2 Allergen Information

We provide allergen information to the best of our knowledge. However, our kitchens handle multiple allergens, and cross-contamination is possible.

Important: If you have allergies or dietary restrictions, please contact us directly before ordering. We cannot guarantee that any product is completely free from allergens. Customers with severe allergies should exercise caution.

5.3 Product Availability

All products are subject to availability. If an ordered item becomes unavailable, we will contact you to offer a suitable alternative or refund for that item.

5.4 Food Quality and Safety

We are committed to food safety and quality. All food is prepared in kitchens that comply with Irish food safety regulations. Products should be consumed promptly after delivery and stored appropriately if not consumed immediately.

6. Intellectual Property

6.1 Our Content

All content on our website, including text, graphics, logos, images, videos, software, and compilation thereof, is the property of Apache Pizza or our licensors and is protected by Irish and international copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

6.3 Trademarks

"Apache Pizza," our logo, and other marks displayed on our website are registered or unregistered trademarks of Apache Pizza. You may not use these marks without our prior written consent.

7. User Accounts

7.1 Account Creation

You may create an account to facilitate ordering and save preferences. When creating an account, you must provide accurate information and maintain the security of your account credentials.

7.2 Account Responsibilities

You are responsible for:

7.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion. You may close your account at any time by contacting us.

8. Prohibited Activities

You agree not to:

Violation of these prohibitions may result in immediate termination of your access to our services and potential legal action.

9. Limitation of Liability

9.1 Service Provision

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

9.2 Liability Limitations

To the maximum extent permitted by law, Apache Pizza shall not be liable for:

9.3 Maximum Liability

Our total liability to you for any claim arising from or related to our services shall not exceed the amount you paid for the specific order giving rise to the claim.

9.4 Exceptions

Nothing in these Terms excludes or limits our liability for:

10. Indemnification

You agree to indemnify, defend, and hold harmless Apache Pizza, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

11. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

In the event of force majeure, we will make reasonable efforts to minimize the impact and resume normal operations as soon as possible.

12. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

We are committed to protecting your personal data in accordance with Irish data protection laws and the General Data Protection Regulation (GDPR).

13. Dispute Resolution

13.1 Informal Resolution

If you have any concerns or disputes regarding our services, please contact us first to attempt informal resolution. We are committed to addressing customer concerns promptly and fairly.

13.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ireland.

13.3 Arbitration

For disputes that cannot be resolved informally, both parties agree to attempt resolution through mediation before pursuing litigation, unless such mediation would be inappropriate for the nature of the dispute.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Apache Pizza regarding our services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

14.4 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign or transfer these Terms without restriction.

14.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Apache Pizza.

14.6 Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution provisions.

15. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Apache Pizza
1 Fermin Ronde Yundtside
NT 2562, Ireland

Email: [email protected]
Phone: +353 93 416 439
Company Registration: 08872201

Business Hours:
Monday - Sunday: 11:00 AM - 11:00 PM

We appreciate your business and look forward to serving you delicious pizza!

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